{"id":2464,"date":"2025-04-05T17:43:35","date_gmt":"2025-04-05T15:43:35","guid":{"rendered":"https:\/\/maisonlaroque.fr\/?page_id=2464"},"modified":"2025-04-05T17:43:36","modified_gmt":"2025-04-05T15:43:36","slug":"cgv","status":"publish","type":"page","link":"https:\/\/maisonlaroque.fr\/en\/cgv\/","title":{"rendered":"Terms of Sales"},"content":{"rendered":"<h2 class=\"wp-block-heading\">CONDITIONS G\u00c9N\u00c9RALES DE VENTE<\/h2>\n\n\n\n<p><strong>Maison La Roque \u2013 Traiteur \u00e0 domicile<\/strong><br>Derni\u00e8re mise \u00e0 jour : [05\/04\/2025]<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 1 \u2013 Champ d&rsquo;application<\/h3>\n\n\n\n<p>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s&rsquo;appliquent \u00e0 toutes les prestations de services propos\u00e9es par <strong>Maison La Roque<\/strong>, entreprise de traiteur \u00e0 domicile, repr\u00e9sent\u00e9e par <strong>Micha\u00ebl Nadjarian<\/strong>, aupr\u00e8s de ses clients particuliers ou professionnels, en France.<\/p>\n\n\n\n<p>Toute commande implique l\u2019adh\u00e9sion sans r\u00e9serve du client aux pr\u00e9sentes CGV, sauf conditions particuli\u00e8res convenues par \u00e9crit.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 2 \u2013 Prestations propos\u00e9es<\/h3>\n\n\n\n<p>Maison La Roque propose :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Des prestations de <strong>traiteur \u00e0 domicile<\/strong> (repas, cocktails, buffets\u2026),<\/li>\n\n\n\n<li>Des <strong>cours de cuisine priv\u00e9s<\/strong>,<\/li>\n\n\n\n<li>Des prestations de <strong>chef \u00e0 domicile<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>Les prestations sont propos\u00e9es sur devis personnalis\u00e9, \u00e9tabli selon les besoins du client.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 3 \u2013 Commande et devis<\/h3>\n\n\n\n<p>Toute commande de prestation fait l\u2019objet d\u2019un <strong>devis \u00e9crit et d\u00e9taill\u00e9<\/strong>, envoy\u00e9 par email ou remis en main propre.<br>Le devis a une <strong>dur\u00e9e de validit\u00e9 de 15 jours<\/strong> \u00e0 compter de sa date d\u2019\u00e9mission.<br>La commande est consid\u00e9r\u00e9e comme <strong>ferme et d\u00e9finitive<\/strong> d\u00e8s la <strong>signature du devis<\/strong> et le versement d\u2019un <strong>acompte de 50 %<\/strong> du montant total TTC.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 4 \u2013 Tarifs et modalit\u00e9s de paiement<\/h3>\n\n\n\n<p>Les prix sont exprim\u00e9s en euros TTC.<br>Les tarifs tiennent compte :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>du nombre de convives,<\/li>\n\n\n\n<li>du lieu de la prestation,<\/li>\n\n\n\n<li>des \u00e9ventuelles contraintes logistiques ou techniques.<\/li>\n<\/ul>\n\n\n\n<p><strong>Modalit\u00e9s de paiement :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>50 % d\u2019acompte \u00e0 la commande,<\/li>\n\n\n\n<li>Solde \u00e0 r\u00e9gler <strong>le jour de la prestation<\/strong>, au plus tard.<\/li>\n\n\n\n<li>\u00c0 propos des paiements en devise \u00e9trang\u00e8re<\/li>\n\n\n\n<li>Chez Maison La Roque, les paiements s\u2019effectuent en euros. Si vous choisissez de r\u00e9gler dans une autre devise, les \u00e9ventuels frais de conversion ou commissions bancaires appliqu\u00e9s par votre \u00e9tablissement seront \u00e0 votre charge. Nous vous remercions de votre compr\u00e9hension et restons \u00e0 votre disposition pour toute question li\u00e9e\u00a0\u00e0\u00a0ce\u00a0sujet.<\/li>\n<\/ul>\n\n\n\n<p>Les moyens de paiement accept\u00e9s sont : virement bancaire, esp\u00e8ces, ou ch\u00e8que (sur accord pr\u00e9alable).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 5 \u2013 Modification ou annulation<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Par le client :<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jusqu\u2019\u00e0 <strong>15 jours avant<\/strong> : l\u2019annulation est possible sans frais, l\u2019acompte est rembours\u00e9.<\/li>\n\n\n\n<li>De <strong>14 \u00e0 7 jours<\/strong> avant la date pr\u00e9vue : l\u2019acompte est conserv\u00e9.<\/li>\n\n\n\n<li>Moins de <strong>7 jours<\/strong> avant la prestation : <strong>100 % du montant d\u00fb est exig\u00e9<\/strong>, sauf cas de force majeure justifi\u00e9.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Par Maison La Roque :<\/h4>\n\n\n\n<p>En cas d\u2019impossibilit\u00e9 exceptionnelle d\u2019assurer la prestation (maladie grave, force majeure), Maison La Roque s\u2019engage \u00e0 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Informer le client dans les plus brefs d\u00e9lais,<\/li>\n\n\n\n<li>Rembourser int\u00e9gralement les sommes vers\u00e9es,<\/li>\n\n\n\n<li>Si possible, proposer une solution de remplacement \u00e9quivalente.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Article 6 \u2013 Obligations du client<\/h3>\n\n\n\n<p>Le client s\u2019engage \u00e0 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fournir toutes les informations n\u00e9cessaires au bon d\u00e9roulement de la prestation (lieu, acc\u00e8s, mat\u00e9riel disponible\u2026),<\/li>\n\n\n\n<li>S\u2019assurer de la conformit\u00e9 des installations mises \u00e0 disposition (cuisine, \u00e9lectricit\u00e9, eau courante, hygi\u00e8ne\u2026),<\/li>\n\n\n\n<li>Respecter les horaires convenus.<\/li>\n<\/ul>\n\n\n\n<p>Maison La Roque se r\u00e9serve le droit de <strong>refuser d\u2019ex\u00e9cuter la prestation<\/strong> si les conditions ne garantissent pas la s\u00e9curit\u00e9 ou l\u2019hygi\u00e8ne requise.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 7 \u2013 Responsabilit\u00e9<\/h3>\n\n\n\n<p>Maison La Roque est tenue \u00e0 une obligation de <strong>moyens<\/strong> dans l\u2019ex\u00e9cution de ses prestations. Elle ne saurait \u00eatre tenue responsable :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>des retards dus \u00e0 des causes externes (embouteillages, intemp\u00e9ries\u2026),<\/li>\n\n\n\n<li>de dommages li\u00e9s \u00e0 une utilisation non conforme des installations du client.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Article 8 \u2013 Propri\u00e9t\u00e9 intellectuelle<\/h3>\n\n\n\n<p>Les recettes, visuels, supports p\u00e9dagogiques ou photographies utilis\u00e9s lors des prestations demeurent la propri\u00e9t\u00e9 de Maison La Roque. Toute reproduction ou diffusion sans autorisation est interdite.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 9 \u2013 Donn\u00e9es personnelles<\/h3>\n\n\n\n<p>Maison La Roque s&rsquo;engage \u00e0 respecter la confidentialit\u00e9 des donn\u00e9es personnelles collect\u00e9es pour le traitement des commandes et la communication. Conform\u00e9ment au RGPD, le client dispose d\u2019un droit d\u2019acc\u00e8s, de rectification ou de suppression en \u00e9crivant \u00e0 : <a>admin@maisonlaroque.fr<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Article 10 \u2013 Litiges et droit applicable<\/h3>\n\n\n\n<p>Les pr\u00e9sentes CGV sont r\u00e9gies par le droit fran\u00e7ais.<br>En cas de litige, une solution amiable sera d\u2019abord recherch\u00e9e. \u00c0 d\u00e9faut d\u2019accord, le litige sera soumis aux tribunaux comp\u00e9tents du ressort de Sarlat-la-Can\u00e9da.<\/p>","protected":false},"excerpt":{"rendered":"<p>CONDITIONS G\u00c9N\u00c9RALES DE VENTE Maison La Roque \u2013 Traiteur \u00e0 domicileDerni\u00e8re mise \u00e0 jour : [05\/04\/2025] Article 1 \u2013 Champ d&rsquo;application Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s&rsquo;appliquent \u00e0 toutes les prestations de services propos\u00e9es par Maison La Roque, entreprise de traiteur \u00e0 domicile, repr\u00e9sent\u00e9e par Micha\u00ebl Nadjarian, aupr\u00e8s de ses clients particuliers ou [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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repr\u00e9sent\u00e9e par Micha\u00ebl Nadjarian, aupr\u00e8s de ses clients particuliers ou&hellip;","_links":{"self":[{"href":"https:\/\/maisonlaroque.fr\/en\/wp-json\/wp\/v2\/pages\/2464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maisonlaroque.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maisonlaroque.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maisonlaroque.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maisonlaroque.fr\/en\/wp-json\/wp\/v2\/comments?post=2464"}],"version-history":[{"count":2,"href":"https:\/\/maisonlaroque.fr\/en\/wp-json\/wp\/v2\/pages\/2464\/revisions"}],"predecessor-version":[{"id":2467,"href":"https:\/\/maisonlaroque.fr\/en\/wp-json\/wp\/v2\/pages\/2464\/revisions\/2467"}],"wp:attachment":[{"href":"https:\/\/maisonlaroque.fr\/en\/wp-json\/wp\/v2\/media?parent=2464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}